ARINC Completes Implementation of Eftia’s Master.Scribe Suite

ARINC Completes Implementation of Eftia’s Master.Scribe Suite










Ottawa, Canada (PRWEB) April 15, 2005

Eftia, a global provider of operations management software solutions designed to meet the business automation needs of communications service providers and large enterprises, today announced that ARINC, an Annapolis, Maryland based transportation, communications and systems engineering firm, has completed the phased implementation of Eftia’s Master.Scribe Suite.

ARINC started their implementation with the Master.Scribe Inventory Module, which allowed them to eliminate several disparate applications and databases. “We now have one authoritative database of record for all of our circuits and assets” says Jerry Owens, Director of Infrastructure Support, “We can now quickly obtain and report on all necessary information to manage our inventory, such as circuits and equipment in service, actual in-service dates, disconnects, and even depreciation schedules if we choose”.

ARINC then followed with the implementation of the MasterScribe Service Order Module, which allowed them to combine all of their provisioning processes into a series of crisp workflows, all managed within the OSS Suite. “ No more swivel-chair data entry, faxes, or emails” says Mike Martelli, ARINC’s Project Manager for Operations. All aspects of the provisioning process are managed within the Master.Scribe Suite with activity assignments automatically controlled and exceptions reported when a service jeopardy exists”.

Just recently, the Master.Scribe Trouble Management module was rolled out to complete the project. “This was a smooth rollout”, remarked Owens, “The fact that the modules are already tightly integrated eliminated a lot of worry and minimized testing”. “Our Operation’s Team is seeing a great improvement in the day-to-day operation with complete access to all customer and network information, and a reduction in the amount of tickets opened due to the tight parent-child data relationships within the system” Overall, it’s been a very positive product implementation and the Eftia team has been very dedicated and responsive.

“The next steps will be to promote the capabilities of the Master.Scribe Suite into other verticals at ARINC”, says Joey Leaskey, Eftia Director of Global Sales. “That process has already begun and it will continue to add to the solid ROI model being realized for this OSS application”.

About ARINC

ARINC Incorporated is the world leader in transportation communications and systems engineering. The company develops and operates communications and information processing systems and provides systems engineering and integration solutions to transportation, national defense, government, and industrial customers. ARINC is headquartered in Annapolis, Maryland, with over 3,000 employees worldwide. For more information, please visit http://www.arinc.com

About Eftia

Eftia is an enterprise operations management software provider, with a worldwide customer base. Our products encompass applications as well as development environments that cover a range of market verticals including telecommunications, finance and health care.

Master.Scribe is an integrated suite of OSS solutions that enables Eftia customers to master business and operations processes, reduce the time to market of services, and lower overall operational costs. The suite provides comprehensive order provisioning and fulfillment; problem management; telecom circuit and asset inventory management; Internet protocol (IP) address and telephone number management. Eftia also offers a configurable OSS interconnection gateway.

Ai², which stands for Adaptable, Intelligent, Integrable, is a next generation, state of the art, application framework and engine to provide enterprise automation solutions for any industry.

Eftia is a significant contributor to the New Generation Operations Systems and Software (NGOSS) led by the TeleManagement Forum, and is a focus member of the OSS through Java™ Initiative. Eftia is headquartered in Ottawa, Ontario, Canada.

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EtQ Launches Food and Beverage Suite

EtQ Launches Food and Beverage Suite












Farmingdale, NY (Vocus) May 19, 2010

EtQ, Inc., is pleased to announce the addition of its Food and Beverage Suite, which joins its Quality Management, Environmental Health and Safety, and Life Science solutions.

EtQ recognized a need in the food and beverage industry for tools that would help demonstrate compliance to various regulations. With this in mind, EtQ developed its Food and Beverage suite to ensure compliance with regulations including Safe Quality Food (SQF), British Retail Consortium (BRC), International Food Standard (IFS) and Hazard Analysis Critical Control Points (HACCP), as well as the ISO 22000 compliance standard.

EtQ for Food and Beverage includes a HACCP module that helps manage the process controls required for demonstrating commitment to food safety and quality. This application includes the ability to create and control Hazard Analyses, Prerequisite Programs (PRPs), and Critical Control Points (CCP). Integrated modules such as Corrective and Preventive Action (CAPA), Risk Assessment/Decision Tree Analysis, Monitoring and Inspection, and Nonconformance ensure an efficient, closed loop process that promotes continuous improvement.

Furthermore, EtQ’s Food and Beverage solution includes additional tools that will streamline compliance to food safety standards. Modules such as Document Control, Supplier Rating, Audits, Employee Training, Change Management and more are designed to provide organizations with the processes and tools needed to demonstrate their commitment to safe, quality food.

“EtQ’s Web browser-based Food and Beverage suite takes an organization through the full lifecycle of achieving and maintaining compliance to the safety regulations facing food chain stakeholders today,” stated Morgan Palmer, Chief Technology Officer at EtQ. “EtQ for Food and Beverage provides all of the essential pieces for maintaining compliance to the rising food safety initiatives, and does so in a centralized environment.”

With EtQ for Food and Beverage, all the information related to Food Safety compliance is easy to input, access, and report on. For more information visit EtQ on the Web at http://www.etq.com.

About EtQ

EtQ is the leading Enterprise Quality and Compliance Management software for identifying, mitigating, and preventing high-risk events through integration, automation, and collaboration. EtQ uses best-in-class, integrated modules and enterprise application integration to manage and measure quality and compliance processes and execute organizational change. Key modules within the product include HACCP, Document Control, Corrective and Preventive Action (CAPA), Audits, Complaint Handling, Risk Management, Change Management, Employee Training, Project Management, Nonconforming Materials, Enterprise Reporting, and more than 20 additional compliance-oriented modules. With its world-class flexible workflow, collaborative platform, EtQ has developed a unique niche to support enterprises involved in various compliance management initiatives such as: HACCP, SQF, BRC, IFS, ISO 22000, GMP (FDA), ISO 13485, ISO 9001:2008, ISO/TS 16949, ISO 14001, AS 9001, TL 9000, OHSAS 18001, RoHS, Sarbanes-Oxley, and similar standards for compliance and regulatory management. EtQ has been providing compliance solutions to a variety of markets for over 15 years.

For more information or to schedule a virtual demo, contact EtQ Inc., at 800-354-4476 or 516-293-0949, or e-mail us at info(at)etq(dot)com. Visit EtQ at http://www.etq.com.

EtQ is a trademark of EtQ Management Consultants, Inc. All other product names and company names are trademarks or registered trademarks of their respective owners.

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Telecom Ottawa Implements LogiSense EngageIP Broadband Suite

Telecom Ottawa Implements LogiSense EngageIP Broadband Suite










Cambridge, Ontario (PRWEB) December 3, 2004 –

– LogiSense Corporation, a leading provider of advanced IP Billing/OSS and Network Optimization software for Service Providers and Enterprises, today announced that its EngageIP Broadband Suite software has been deployed to automate and simplify the ISP billing system at Telecom Ottawa Limited. Telecom Ottawa is a broadband data and Internet services provider that delivers networking bandwidth to businesses and public-sector organizations in the Ottawa region.

“We conducted an extensive due-diligence process on potential providers of ISP billing systems and were extremely pleased to find the right solution at LogiSense, a dominant software company in the mid-tier market.” said Dave Dobbin, COO of Telecom Ottawa. “Their people made the difference in this process, as they were able to establish a high degree of trust and integrity with our team throughout the deployment.”

LogiSense EngageIP Billing and OSS is a full-featured, centrally managed IP services administration software product that enables service providers and enterprises to deliver, bill and control various IP services and customer profiles through automated and flexible pre-paid or post-paid service rating and IP billing. When integrated with the EngageIP Traffic Manager, a subscriber gateway appliance with the combined functionality of IP policing, bandwidth management and caching, it forms the EngageIP Broadband Suite. The result is an end-to-end solution for IP services delivery and automated user-level control, from an intuitive easy to use web-centric console.

“Telecom Ottawa is truly representative of convergence in the mid-tier service provider market, as they provide a wide array of Internet services including fibre, online data backup and recovery, DSL,and WiFi” commented Jim Crocker, President and CEO, LogiSense Corporation “and our solution has helped them to automate their operation and establish a platform for future growth of new services including Voice over IP.”

About Telecom Ottawa Limited

Telecom Ottawa is a broadband data and Internet services provider based in Ottawa with operations throughout Eastern Ontario . The company owns and operates the largest 10 Gigabit metropolitan-wide network in North America , with more than 600 kilometers of fibre optic cable. This broadband infrastructure enables the provision of bandwidth capacity for data networking, high-speed Internet access, e-business applications and multimedia services. In providing services to businesses and public-sector organizations, Telecom Ottawa also delivers an extensive portfolio of ISP capabilities such as email, web hosting, wireless and remote Internet access. For more information about Telecom Ottawa, visit http://www.telecomottawa.com or email mailto:info@telecomottawa.com

About LogiSense Corporation

LogiSense Corporation is the world’s leading provider of IP network service management products designed to simplify the administration process for Enterprises and Service Providers. The EngageIP products and bundles address specific network usage administration requirements including billing, cost allocation, e-mail provisioning, customer care, traffic management and IP services delivery. Using EngageIP products, key industry verticals including Wireless, Hotspots, Professional Services, Healthcare, Financial Services, Retailers and Education are well equipped to administer, automate and optimize network access services. For more information about LogiSense, please visit http://www.logisense.com or e-mail mailto:info@logisense.com.

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Vocus©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.